How Best To Deal With Angry Parents Within The School System
Nothing gets the emotions going more than concerns about one's children. Parents who care, and who have the best of intentions often aim their concern, frustrations and fears at teachers and school principals, and that can be daunting for teachers, since dealing with angry parents is not something that's taught in teacher education programs.
Not to mention the time that's spent dealing with over-wrought parents.
There's a lot of advice available online to help teachers deal with these situations. Unfortunately, much of it is over general and vague. How exactly are you supposed to not take insults from parents personally? How do you keep your cool?
For those of view who prefer quick advice, and short, but often vague tips on the topic, we've pulled together some online resources that offer hints, tips and advice on defusing angry parents.
For those of you who want to learn, in detail, how to defuse angry parents, we recommend getting a copy of Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parent
In this section we'll look at some of the advice offered to teachers and schools staff on how to interact with angry parents. Much of it is superficial, but there's some good reminders in these online articles.
How To Defuse Angry Parents For Teachers And Principals: Dealing With Angry ParentsFinding an End to the Parent-Teacher Wars - by ESSICA LAHEY
Short, and not much meat, but the one gem is to remind yourself that teachers and parents share common goals and concerns, so it's important to find that common ground. Excerpt: According to Ron Clark, Disney's American Teacher of the Year, new teachers remain in our profession an average of just four and a half years, "and many of them list 'issues with parents' as one of their reasons for throwing in the towel." (Views So Far 357 )
How Teachers Can Work With 5 Difficult Types of Parents - Teachingcom - by Natalie Schwartz
I interviewed more than fifty teachers around the country for my book, The Teacher Chronicles: Confronting the Demands of Students, Parents, Administrators and Society, and I found one of the biggest challenges teachers face is working with parents. Parents can be a source of support for teachers, or they can create frustrating obstacles to success. Below are five common conflicts with parents that teachers face and strategies for handling each situation. The scenarios described are true stories from teachers profiled in The Teacher Chronicles. (Views So Far 445 )
How to Deal With an Angry Parent - by Melissa Kelly
Some shorter tips on how teachers can defuse angry parent situations. One of the most important is to make sure one is calm, and in control of one's own emotions before engaging in conversation. Eight other suggestions. (Views So Far 446 )
Teachers: What has been your best 'angry parent' moment so far? : AskReddit - by Various Contributors
No advice here, but it's interesting to read from other teachers their accounts of some of the conversations they've had with angry and unreasonable parents. (Views So Far 311 )